Frequently Asked Questions

Are products are made in Vietnam as the materials we use come from the lush jungles Vietnam offers. Our highly skilled weave team have years of experience taking raw materials and weaving something so amazing.

We strive to ship out our products the same day. However, sometimes there may be a few days delay. Give it at least 3 days and if you still haven’t received your product, send us an email at support@Wovanna.com.

Don’t worry this isn’t a mistake! We strive to get our products to our customers as quick as possible and using Amazon to store and ship our products to you, is the fastest way. We use Amazon’s quick shipping methods so you can enjoy your product within a few days.

Our products are made of the highest quality seagrass, rattan, corn husk and water hyacinth material.

Our products are made of the highest quality seagrass, rattan, corn husk and water hyacinth material.

Etsy will not have the same quick delivery that we offer. Etsy doesn’t offer the same personalized support and lowest prices.

We are so sorry! Please send us an email at support@Wovanna.com and we will do whatever we can to make it right. Don’t worry, we will fix it!

I Haven’t Received My Product

Please give it a few days and if you still haven’t received your product you can contact us at support@Wovanna.com or you can click here to track your shipment.

If you have your own brick and mortal retail store or even an online store, please contact us at support@Wovanna.com and we will surely see if we can work something out.